I sent an email to Rogers Wireless Customer Service asking them about the iPhone and if/when Rogers will be offering it. I received the response today, and there is not much we didn't already know. The two things worth highlighting:
1) the email refers to the "North American" launch of the iPhone; up until now it has only been referred to as the American launch. This seems to imply the iPhone could be available in Canada around the same time as in the US, but who knows what regulatory requirements may exist for a Canadian launch.
2) Rogers currently does not have a deal with Apple for the iPhone. This fact casts further doubt on the possibility of a simultaneous CDN/USA launch of the iPhone.
Here is the body of the response I received:
Thank you for taking the time to write to us, we appreciate your use of
online customer service.
In your recent email, you have informed us that you wish to inquire when
the new Apple iPhone will be available through Rogers.
Description
On Tuesday, January 9, 2007, Apple announced the unveiling of their new
iPhone, a combination mobile phone/digital music player/camera
Availability
" The iPhone will first be introduced in North America
" Cingular is the only wireless carrier to launch the iPhone in the
United States
" Rogers is actively working with Apple to launch the iPhone in Canada
as soon as possible and will be the exclusive provider of the iPhone in
Canada
" Apple is planning to introduce the iPhone in Europe (Q4 2007) and Asia
(2008)
" Please be advised that Rogers will be offering the iPhone exclusively
in Canada
" Launch date and pricing for Canada are not yet available
" Other Canadian wireless carriers will not launch the iPhone, Rogers
will be the only Canadian wireless carrier to offer the iPhone
Unfortunately we are unaware when new products and services will be
released until they are launched to the consumer market. We suggest you
visit www.rogers.com/phones because when new products are released they
are listed here.
We appreciate your continuing patronage. Please contact us at your
convenience if you have any further inquiries.
I think that said a lot, without saying much of anything
Thanks for checking with them though - now I don't need to!
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Apple announces it won't be available in the US until June of this year, and you just NEEDED to find out ASAP about Canada.
Lesson: This is why Customer Service people are so frickin' miserable all the time.
I think your are misrepresenting my email to Rogers. It was a simply 2 line inquiry in a typically Canadian polite manner. The fact Rogers had such a prepared response would indicate I was not the only one to ask the question.
GT is just getting over his bitterness he developed over his now past flu.
I recently watched Idiocracy, and have been working my way through Scrubs. I find ehMac is a perfect venue for venting my frustrations and bitterness. Best online than in person.
Oh, okay. I'll still do it in person sometimes too.
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