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Old Nov 18th, 2016, 02:25 AM   #1
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iPhone 6 shutting off at 98% battery

Hey folks,
Has anyone else encountered this issue? Ever since the last update, my iPhone 6 is entirely unreliable and will die at any given time, no matter its battery life. It's to the point where I have to carry an external battery with me at all times.

I've found this article on the Wall Street Journal (and similar on many other sites) saying it's a pretty widespread concern: China Consumer Group Reports Problems With iPhones - WSJ

Anyone else dealing with it? Any fixes?
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Old Nov 18th, 2016, 05:35 AM   #2
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I gave my sone my iPhone 6 when I bought my 6S, but I am not sure if he has updated yet. I will check with him later today and see if he has the issue. Apple needs to issue a quick fix for something like that.
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Old Nov 18th, 2016, 07:03 AM   #3
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I just replaced my 5 with a 6 (running latest version) and can't say I am experiencing any issues like that.

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Old Nov 18th, 2016, 08:03 AM   #4
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This seems to be a problem with 6 and 6S as well, my 6s shuts at anywhere below 40%.. so waiting for Apple Canada to acknowledge that...
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Old Nov 18th, 2016, 09:58 AM   #5
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here is the reason iPhones shut off at various levels.
Flawed 3rd-party chargers reportedly culprit in Apple's China iPhone 6 investigation - iPhone Discussions on AppleInsider Forums
cheap Chinese chargers are the cause.
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Old Nov 18th, 2016, 10:18 AM   #6
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Beyond using unauthorized chargers, an iPhone shutting off at any battery percentage usually means the battery is defective and the readings it is putting out is incorrect (i.e; says 40% when the battery is actually at 1% and will die momentarily). Any Apple Store or AASP can verify the battery health for you and replace as required.

Likely irrelevant to the iOS update. However, you can restore the device via iTunes to verify for certainty and see if the issue continues post-restore.
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Old Nov 18th, 2016, 01:14 PM   #7
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What about using a utility like iBackupBot and use it to check and see what the actual battery charge state is:
iBackupBot - iTunes Backup Manager for iPhone, iPod Touch, iPad

There may be others that can do the same thing with any jailbreak.
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Old Nov 19th, 2016, 04:25 PM   #8
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The thing is, my phone will show 35% battery when it shuts off, then after I connect it to power, starts and let it charge for less than 30 seconds. Where the battery will be showing 35 or 36% still, then it will go on for a few hours later!
so not sure what to make of that..

Quote:
Originally Posted by monokitty View Post
Beyond using unauthorized chargers, an iPhone shutting off at any battery percentage usually means the battery is defective and the readings it is putting out is incorrect (i.e; says 40% when the battery is actually at 1% and will die momentarily). Any Apple Store or AASP can verify the battery health for you and replace as required.

Likely irrelevant to the iOS update. However, you can restore the device via iTunes to verify for certainty and see if the issue continues post-restore.
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Old Nov 19th, 2016, 04:47 PM   #9
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The thing is, my phone will show 35% battery when it shuts off, then after I connect it to power, starts and let it charge for less than 30 seconds. Where the battery will be showing 35 or 36% still, then it will go on for a few hours later!
so not sure what to make of that..
Yep, consistent with a bad battery.
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Old Nov 21st, 2016, 02:44 PM   #10
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its official they will - recall the battery
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