That's too bad to hear. I guess you can keep trying... I wasn't too happy with the tiny out of the box scratch either; but I didn't want to bother with such a small issue.
I never had issues with oil stains on my white 4S, and the new white 5 still looks great after three days.
What on the iPhone 4S would succumb to 'oil stains', the stainless steel band or the glass surfaces? Or are you talking about fingerprints?
Are you talking about the aluminum surface on your iPhone 5? Some people made it sound like the silver finish showed a buildup of fingerprints, so it's good to hear that isn't necessarily the case.
I'm reading that the black anodized aluminum is susceptible to scratches showing the silver bare metal. The white will not show the scratches but will show fingerprints and oil stains. What's your choice of colour?
I was referring to oil stains in response to the OP. Never heard of oil stains on the white phones before now, and never seen them on my phone.
I was referring to oil stains in response to the OP. Never heard of oil stains on the white phones before now, and never seen them on my phone.
Ah, ok. I guess they mean the build up on the aluminum surface from handling it, similar to how the MacBooks look. I'm always wiping my MBA to clear off sweat from my hands. Obviously wouldn't have that issue with the 4/4S since it's glass.
Regardless, good to hear the white one is holding up well. Hopefully I'll have one soon.
OK, here is my story of purchasing a white iPhone 5 64GB:
I was looking for a 64GB white last saturday and that alone was a challenge. I didn't preorder and no store had one. I finally found one at the Telephone Booth in Burlington. After going through the upgrade process and the guy opening the box, it was found that the phone had various scuff marks on the the aluminum bezel. I told him I didn't want it. Everyone at the store was in shock, but accepted that and switched everything back for me. On to different stores to continue looking...
I then found one at a WirelesssWave store and told them about my previous issue and that I wanted to look at the phone before making the final purchase. They said that this was impossible as once it's out of the box they cannot return it (strange how TelephoneBooth didn't say anything). They also said that they had yet to come by one with any damage or marks. So I took the risk. Right out of the box it had a ding / dent in the upper corner. Again the people were really shocked it had damage. I just don't think that they have been looking, or I'm really unlucky.
So I went to the apple store to see what they could do. I was told that they were very busy, but it seemed like a known issue as the person I talked to didn't flinch or even ask to see the phone. I was told to make a genius appointment to get help.
I made my appointment for the following Friday at Apple. When I showed them the phone the Apple Genius said he was very sorry this happened and he would have no problem replacing it. They seem to have a lot of phones in special boxes behind the counter for out of box issues. He opened the box, let me check out the phone. Again it had scuff marks on the bezel. He looked and agreed. He then stated they may buff out over a few days. How this would happen, I have no idea. He told me he could open another phone, but this would be it. His reasoning is that once the box is open, they can't sell it. Why would they want to sell a phone with defects anyway?
So he opens the next phone, bezel is perfect. Now, there is missing paint or a chip on the front white face at the top right corner. It is small, but still there. I was pretty much in a take it or leave it situation and I still wanted a phone.
I took it and called Apple customer service and they will replace it. I either have to send them the phone and they will replace in 3-5 days or I can pay $49 and they will send a phone and then I can send my current phone back to them. I'm going to take option 1. I have no idea if the phone I will get will be good or not.
So, yes, I'm picky. But I think it's my right to get a phone out of the box that is perfect. Afterwards if I scratch it, that's my problem. I have purchased two iPhone 4S perviously, Mackbook Air, iMac, two iPads, various iPods, never has there been a quality issue. Apple customer service to me is still great as they are assisting me. My bigger concern is why are there all these defects? Yes it's a new phone, but quality control has gone down or they don't have the right processes in place at the factory.
I went to the local Apple Store yesterday and took a look, both at the White and the Black.
I could not see the appeal of the White one - the White looks dull and Yellowish rather than the pristine White of the old iBook or old MacBook. The Black, on the other hand, looked very nice to me (there were no scratches or dings yet ). My wife too, was highly unimpressed with the White and loved the Black.
I also had my old 3Gs on hand with me; and lifting that in one hand with the 5 in the other - to me the weight difference did not seem significant - at least not to the extent everyone here (and everywhere else) has been oohing and aahing about.
The display does seem brighter and crisper than my 3Gs. Loading web-pages (and apps) were a little faster than my 3Gs (both on the Apple Store wifi) - I have no experience on how they compare on cell-data.
My wife and I do want new phones and we will be buying the 5, but both of us are leaning towards the Black and the Black shows scratches easily. What a dilemma to have - first-world problem eh!
I got the white iPhone 5 and I don't regret it one bit. I took a look at the black one in store as it was the one I was going to get but it became smudgy easily and I could see it would show scratches more.
__________________ 21.5" iMac | 13.3" MacBook Air | iPhone 5 (White) | iPad 2012 (16gig Wifi) | 2x Apple TV (2G) | iPod Nano (3rd Gen)
). My wife too, was highly unimpressed with the White and loved the Black.
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