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Old Jun 24th, 2012, 09:39 PM   #1
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Question Apple Told Him The iTouch is Toast

One of my G8 female students got in the middle of some "mean girl" stuff last week, and her mother was in to see me, loaded for bear. The story was that another girl took her daughter's iTouch (sorry, don't know which generation), dinked around with it, tried to crack the password - without success. The girl knew it anyway, that if she tried enough times, she'd lock it and render it useless. That's what happened. The owner couldn't get back in. Her older brother, who fancied himself as an Apple specialist, insisted that the device was torched, that he called Apple and was told that it was junk because of the locked password issue. Can't be fixed, essentially. The mother - and me - found it hard to believe that Apple would make a $400 device that, after a bunch of unsuccessful password hits, would be toast. Completely unusable. Shouldn't she be able to go into an Apple store and get this resolved?
Thanks for any advice.
/M.
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Old Jun 24th, 2012, 10:03 PM   #2
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Google "how to reset a disabled iPod touch" and see if solutions can be found for the particular iPod Touch you have. Most solutions seem to require reconnecting to the computer the Touch was last synced to. Hopefully it was synced.....
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Old Jun 24th, 2012, 10:06 PM   #3
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In an absolute worst case scenario the iPod touch could be put into restore mode and then restored through iTunes.

The iPod is definitely not garbage.


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Old Jun 24th, 2012, 10:52 PM   #4
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ERROR: If you can see this, then YouTube is down or you don't have Flash installed.


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How to restore a disabled iPod touch? - Yahoo! Answers

...lots of other solutions offered on the intertubes... just Google "iPod Touch disabled"
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Old Jun 25th, 2012, 09:50 PM   #5
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Great help, here. Thanks. Had the police in this morning, and we BOTH thought it couldn't possibly be useless. I'll show the girl tomorrow these replies, thanks.
/M.
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Old Jun 25th, 2012, 09:54 PM   #6
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The police? Seriously?
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Old Jun 25th, 2012, 10:14 PM   #7
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Quote:
Originally Posted by crawford View Post
The police? Seriously?
Overreaction much?
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Old Jun 25th, 2012, 10:23 PM   #8
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Overreaction much?
We don't know what else went on with the Jr High School "Mean Girl" situation beyond what the OP asked about the iPod on this forum. Nor do we know the school policies in such incidents. It is quite likely much more happened than the theft & eventual return of the Apple device.

Last edited by NFtoBC; Jun 27th, 2012 at 10:31 PM.
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Old Jun 25th, 2012, 10:36 PM   #9
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I think the bottom line here is, there is no such product as the iTouch.
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Old Jun 25th, 2012, 11:30 PM   #10
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Quote:
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Overreaction much?
Not really. It behooves law abiding and right behaving people to fight back more than they usually do. If this means police involment, that is what they are for. They don't want us taking matters into our own hands so I say call them in each and every time.
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